took out a loan, which I completely regret, was going to use it for a vehicle as a surprise, but used it for a family adventure instead, once in a lifetime. was transitioning between jobs because I was going to become completely incapacitated and loose my trade if I didn't.
couldn't pay our two big bills for two months, and informed them both before hand. the third month I was getting my first paychecks, and they wouldn't let me resume my payments, informed me they were writing us off and they have a 120 day charge off rule. I have all the emails to prove it.
I turned them into the San Francisco Better Business Bureau and they haven't resolved anything. do not use them, find a better way.
Product or Service Mentioned: Lending Club Loan.
Reason of review: 60 day charge off instead of 120.
Preferred solution: take the negativity off our credit score and allow us to pay it off within 12 months, no interest.
I didn't like: What they advertise is not what they deliver if ever, Payoff procedures, Process and the lies.