Not resolved

I received Email from Lending Club asking me to call them and when I called the cust. care rep Gary was rude, unprofessional and helpless.

His answer for my questions were only "I don't know what you are saying, I don't understand what you need" and than he just hanged up.

I think BBB has to be informed about terrible customer service the Lending Club provides.

Another problem - they asked several time to verify my bank account but I alredy did it at least twice. It looks like they did not update the information received daily and continue bothering customers with the same requests.

Review about: Lending Club Customer Care.

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