Lending Club
Reviews and Complaints
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Verified ReviewerHorrible customer service
I tried to get my fathers debt information because he passed away and Im the executor of his estate. They lost my paperwork and then kept me on hold so long that I had to hang up. They have horrible customer service and I still cant believe they lost my paperwork (fathers death certificate and my letters of administration).
Preferred solution: I want to resolve my father’s estate
User's recommendation: Don’t recommend working with them
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Verified ReviewerPayment not withdrawn from my account
Today was my repayment schedule for deduction from my account, but they didn't withdrawn, and added fine, they sent mail not to do payment via manual, it will autodebit, but they didn't do, kindly deduct my emi . Today only.
Preferred solution: Kindly auto debit my emi
Call me I want to talk to a live oetson
I want to stop auto pay. Im going with other company they will be paying on my loans. So stop auto pay as of today Nov 30 2022
Call dropped
The call dropped and I was trying to call back. Im not pissed and I dont appreciate getting emails assuming I was pissed Please choose your words carefully and do not assume that I or anyone else is angry unless you ask them personally.
Lori Burris
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Verified Reviewer | Helderkruin, GautengPersonal loan
Get your urgent loan and clear your bills and be free from debt with a low rate of 3% and a duration maximum of 5 to 10 years and amount from $5000 to $100,000, you can contact our consultant via email : thimothy.robertson@***.com
Preferred solution: Full refund
User's recommendation: perfect lender
No response in days
I have requested for help to no avail. My July payment was was never deducted from my account.I would be glad if this is taken care of
Preferred solution: Let the company propose a solution
Amount is not credited to my bank account
My jazzcash account limit is exceeded so thats why i did not recieve money kindly check it and cancel it
Preferred solution: Deliver product or service ordered
Accouny
It would be nice to have after hour help like other banks. Nobody can do business between 9 am and 5 pm. Especially her in Las Vegas
Preferred solution: Transfer
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Howell Township, New JerseyCancel my loan. Over 20 days
My Loan started on 5/6/2022
I would like to cancel my loan. I have borrowed over $11,000 from friends to get a $9,000 loan from your company. I just want my refund of the money I gave to your company.
the representative Peter Black has been promising me it will get done every time, with more fees I have to pay.
User's recommendation: Explain the important details upfront. Don't promises that you can not keep or don't have the authority to keep it.
Busco respuesta
Tengo varios días con una solicitud y aún es la hora que no se lo que sucede con mi aplicación., tengo 5 días llamando para comunicarme con ustedes en español y es imposible.
- Repuesta
Preferred solution: Deliver product or service ordered
User's recommendation: Primero tengo que estar satisfecha para poder recomendar. Y aún no concluyó mi propósito con ustedes .
Denied request to transfer a payment between loans
I was happy with them until recently! I have a couple of loans with lending club, and have paid them on time, even earlier.
I recently tried to make a payment towards the principal and mistakenly made it towards the wrong account. At the end, it said to contact them if payment needed to be canceled, so I did. I didn't ask for payment to be canceled, though, just transferred to my other loan account. This request was denied because, as I was informed, it wasn't lending clubs mistake, so tough luck.
As a long time customer that has in general been happy with the company, i expected more. Again, not asking for a refund. The loan i was making the payment towards is high, and i still have about 8 months of payment, i was trying to pay it faster but no one at lending club is willing to help, they just denied it because it wasn't their fault, that seems to be the only reason. That said, it is difficult right now to make those large monthly payments, which is why i was trying to make a large payment so i could pay it off faster.
I feel incredibly disappointed with how this was handled. It is so frustrating.
Be sure to not make mistakes with this company because they obviously won't care or help. If it's not their fault, well then nothing left to do.
Preferred solution: Deliver product or service ordered
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Verified Reviewer | Plymouth, MichiganPersonal loan
I would like to request a personal loan to consolidate my credit card debt. I have had health issues and missed a lot of work on top of my ex-husband not paying child support.
User's recommendation: highly - I have previously used Lending Club in the past and would like to use again.
Stay away fraudulent and criminal
I was supposedly cleared for a$5k loan with no out of pocket fees. Should have known it wasnt legit when they required to give my bank username and password.
I subsequently was told that my credit score was too low for the amount I originally had been approved for then I was instructed that $375.7373 was being wired to my account and the next day I was to send that money back cause they were attempting to help me secure an already approved loan! I was to receive the $5000 promised wired to my bank account the next morning, however when the money was deposited it was so in the name of Wells Fargo, my bank flagged it as. Fraud and alex assured me his manager would call my bank and straighten things out! They never did and alex made excuses for hours that they had a lot of files before stating over and over the conditions of the loan claiming he did so because of the pandemic people were running away with their money.
When I insisted he move on to give me the mdc number for western union because they got my bank account closed and my debit card closed he began asking me should he just close out my file because he was very busy. I tried explaining that Im a paralyzed stroke survivor and I dont drive so I couldnt get to a western union.he insisted I call my bank back and insist I demanded they reopen a the account so they could make another fraudulent wire! I call, after he swore his superiors would call. When I began insisting he do as promised he began threatening to close out my file after going back and forth for 15 minutes and being threatened even after this company financially turned my world upside down and told me if I didnt pay $250 I would not receive the loan.after a small internet search I discovered an article where they were reprimanded for not disclosing these practices upfront they were reprimanded by the federal trade commission for failing to disclose these or thousands of dollars in upfront fees before being granted a loan.
For me my bank account was closed I was embarrassed.bank card turned off and all my direct deposits from social security and my former employer just left hanging out there because of these criminals and their fraudulent transactions..
run, run, away as fast as possible. Not legit!!
User's recommendation: Run, run company is fraudulent
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Verified Reviewer | Kingsland, TexasGot cut off need representative
I need to talk to a representative to finish paying off loan. I got cut off during conversation You guys are making this complicated
Checking on my loan
I am calling at the time of your operation hours and I am not being connected to a person. I am trying to find out if my loan has been processed.
I was told it was approved. Or was this a scam?
Preferred solution: To find out if my loan has been processed
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Lending Club is a predatory lending company with high interest rates. I have a hard time believing that it is legal to charge customers the high interest rates they charge.