I have an existing loan with lending club that I've been making consecutive payments on for half a year now. The payments come out of my account automatically and they are even taken out a few days before the first of each month (keep in mind, my payments are due ON THE FIRST OF EACH MONTH).
This was no big deal to me considering the fact that they are getting their money earlier than scheduled. What really made me upset is when I went to apply for a second loan (at this point my credit has went up quite a bit) I was denied given the reason that there is supposedly "Insufficient number of satisfactory payments on existing lending club loan." THIS MAKES NO SENSE!!!! I have not complained up until this point!
They take their payment early then deny me for a second loan due to false accusations! I am very upset and will be reaching out to them in the morning for an explanation.
Product or Service Mentioned: Lending Club Customer Care.
Reason of review: Poor customer service.