Contact Lending Club Customer Service
Lending Club Phone Numbers and Emails
Toll-Free Number:
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(888) 596-3157Toll Free
Customer Service:
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(888) 845-0010Auto Refinance Loans
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(800) 920-9777K-12 Education Loans
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(800) 630-1663Patient Solutions
Lending Club Emails:
How to Contact Lending Club?
Most Popular Number:
| Total calls: 4 040 | Issues resolved: 457 | Last call: Dec 2, 2024 |
Lending Club Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Lending Club is 8885963157. 91% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Lending Club may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Lending Club is 8885963157. 91% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Lending Club may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
People call Lending Club mainly because of product/ service, request for information, payments and charges.
35% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Lending Club is support@lendingclub.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Lending Club Website:
Lending Club Help Center:
Corporate Office Address:
Other Info (opening hours):
Post Mail Address:
P.O. Box 884268
Los Angeles,
California 90088-4268
Courier Mail Address:
Wells Fargo Lock Box Services
Lockbox Services #0134268
3440 Flair Drive
El Monte,
California 91731
Hours:
Monday - Friday: 5:00am - 5:00pm
Saturday: 8:00am - 5:00pm
Other Location:
1700 West Park Drive,
Suite 310,
Westborough,
Massachusetts 01581
2701 N Thanksgiving Way, Suite 300
Lehi, UT 84043
Fax:
How Good is Lending Club's Customer Service?
Summary of Lending Club Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lending Club?
Product/ Service Question:
- “I need loan so that l can start a business”
- “New loan”
- “Pay loan off”
Payments and Charges Question:
- “Billing”
- “Ayuda en la billetera”
- “Payment”
Request for Information Question:
- “Necessity information sobre una cuenta”
- “Checking to see what steps I have to do to sign document for a loan”
- “Information on loan”
Account Question:
- “I received a call from a guy Joe Smith claiming to be from Lending club. I just wanted to make sure that it was legit or if it's not if it's a scam I just like to verify whether or not you guys have fallen approved alone.”
- “Balance on account.”
- “I'd like to set up an additional account.”
Employment Question:
- “Payoff amount on one of my loan”
- “Pay off loan”
- “Payoff”
Return/ Replace Question:
- “Change pay date”
- “Name Change”
- “Change bank information”
Website/ Application Question:
- “Lon application”
- “Application status”
- “I think I messed up on the application I turned in”
Activation/ Cancellation Question:
- “Cancel loan”
- “Cancel auto pay”
- “To cancel loan”
Staff Question:
- “Customer service”
- “I'm beyond annoyed at the poor service”
- “I'll tell you why I'm calling customer service someone in your workplace name Eric Roy me and took my identity what are you going to do about it”
Shipping and Delivery Question:
- “Have not received my loan”
- “Where is my money”
- “Where is my loan”
Refund Question:
- “Refund of over payment”
- “Refund”
- “My refund on my google card”
Cards Question:
- “Trying to get help paying off my credit cards”
- “Card pin”
- “Some of the credit cards have not received the money yet”
Other Question:
- “Check contract”
- “To remove Autopay”
- “Ex”
Compare Lending Club Customer Service To
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