Contact Lending Club Customer Service
How to Reach a Person at Lending Club
Toll-Free Number:
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1-888-596-3157Toll Free
Customer Service:
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1-888-845-0010Auto Refinance Loans
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1-800-920-9777K-12 Education Loans
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1-800-630-1663Patient Solutions
Customer Service:
Investors/ Franchising:
Legal:
Media:
Lending Club Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Lending Club Phone Number | 1 (888) 596-3157 |
| Average Hold Time | 00:00:14 |
| Average Calls duration | 5 minutes |
| Most Popular Lending Club Email Address | support@lendingclub.com |
| Lending Club Live Agent Availability | 41% of callers successfully reach a real person |
| Issue Resolution Rate | Low (36% reported full resolution) |
| Lending Club Customer Service Rating | 3.9 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Product/ service, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Lending Club | First and last name, social security number or address or zip code |
How to Contact Lending Club?
Most Popular Number:
| Total calls: 4 112 | Issues resolved: 465 | Last call: Jun 4, 2026 |
Contact Information
Lending Club Website:
Lending Club Help Center:
Corporate Office Address:
Other Info (opening hours):
Post Mail Address:
P.O. Box 884268
Los Angeles,
California 90088-4268
Courier Mail Address:
Wells Fargo Lock Box Services
Lockbox Services #0134268
3440 Flair Drive
El Monte,
California 91731
Hours:
Monday - Friday: 5:00am - 5:00pm
Saturday: 8:00am - 5:00pm
Other Location:
1700 West Park Drive,
Suite 310,
Westborough,
Massachusetts 01581
2701 N Thanksgiving Way, Suite 300
Lehi, UT 84043
Fax:
Summary of Lending Club Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lending Club?
Product/ Service Question:
- “Loan”
- “Loan status”
- “Regarding my loan”
Payments and Charges Question:
- “Payment”
- “Fraud”
- “My credit card consolidation was not paid.”
Request for Information Question:
- “Enquiry”
- “Checking on my loan I'm not upset yet”
- “Checking on my loan”
Account Question:
- “Because I don't see any money in my account”
- “Because I don’t see any many in my account.”
- “Could not login”
Employment Question:
- “Pay off”
- “Payoff amount on one of my loan”
- “Pay off loan”
Return/ Replace Question:
- “I wish to return half my loan and the other $15,000 I want use for my expanding business.”
- “Change pay date”
- “Name Change”
Website/ Application Question:
- “Lon application”
- “Application status”
- “I think I messed up on the application I turned in”
Activation/ Cancellation Question:
- “Cancel loan”
- “Cancel auto pay”
- “To cancel loan”
Staff Question:
- “Customer service”
- “I'm beyond annoyed at the poor service”
- “I'll tell you why I'm calling customer service someone in your workplace name Eric Roy me and took my identity what are you going to do about it”
Cards Question:
- “Lost card”
- “Card”
- “Trying to get help paying off my credit cards”
Shipping and Delivery Question:
- “Have not received my loan”
- “Where is my money”
- “Where is my loan”
Refund Question:
- “Refund of over payment”
- “Refund”
- “My refund on my google card”
Other Question:
- “To let them know i will continue to tell everyone how ever possible about how they steal and rip people off”
- “Para solicitar un crédito pero quisiera q hablaran en español”
- “Need a additional debt consolidation”
Compare Lending Club Customer Service To
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