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Contact Lending Club Customer Service

How to Reach a Person at Lending Club

Verified Contact Information

Toll-Free Number:

  • 1-888-596-3157
    Toll Free
Call Now
Send Message

Customer Service:

  • 1-888-845-0010
    Auto Refinance Loans
  • 1-800-920-9777
    K-12 Education Loans
  • 1-800-630-1663
    Patient Solutions

Accessibility:

  • 1-833-536-3639

Business Customer Service:

  • 1-855-846-0153
    Business Loans

Headquarters:

  • 1-415-632-5600
  • 1-415-632-5608

Media:

  • 1-888-376-6642
    PR Inquiries

Customer Service:

auto@lendingclub.com
Auto Refinance Loans
business@lendingclub.com
Business Loans
solutions@lendingclub.com
K-12 Education Loans
support@lendingclub.com

Investors/ Franchising:

institutions@lendingclub.com
Institutional Investors

Legal:

californiaprivacy@lendingclub.com
CCPA Inquiries
privacy@lendingclub.com
Privacy Inquiries
trademarks@lendingclub.com
Trademark Inquiries
subpoenas@lendingclub.com

Media:

press@lendingclub.com
PR Inquiries
accessibility@lendingclub.com
feedback@lendingclub.com
ir@lendingclub.com
security@lendingclub.com

Lending Club Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lending Club Phone Number
1 (888) 596-3157
Average Hold Time
00:00:35
Average Calls duration
5 minutes
Most Popular Lending Club Email Address
support@lendingclub.com
Lending Club Live Agent Availability
47% of callers successfully reach a real person
Issue Resolution Rate
Low (36% reported full resolution)
View full overview

How to Contact Lending Club?

LendingClub customer service provides you with various contact numbers to reach out to them and seek assistance. For general queries, you can use their toll-free number, 1-888-596-3157. To resolve concerns related to auto refinance loans or request more information, dial LendingClub customer service number 1-888 845-0010. Moreover, matters related to Patient Solutions are answered at 1-800- 630-1663.

LendingClub customer service number for sharing information regarding K-12 Education Loans is 1-800-920-9777. If you need information about your business loans and related concerns resolved, contact 1-855-846-0153. There are separate LendingClub contact numbers to reach the company’s headquarters by dialing 1-415-632-5600 and 1-415-632-5608. All the LendingClub contact numbers provided here ensure that their customers get tailored assistance on subject matters according to their needs.

LendingClub customer service hours are not specific. However, depending on your needs, the support team has published different time slots for various concerns. For instance, queries about personal loans are catered between 5:00 AM and 5:00 PM, Monday through Friday. On Saturday, the timing starts from 8:00 AM and ends at 5:00 PM PT. Contact LendingClub customer service from 7:00 AM to 5:00 PM PT, between Monday and Friday, for business loans.

LendingClub hours for matters related to account savings and account checking can be accessed by phone and live chats from 8:00 AM to 8:00 PM ET, Monday through Saturday. To learn about auto refinance loans, LendingClub business hours are between 6:00 AM and 4:00 PM PT, from Monday to Friday.

You can also visit the LendingClub website for queries that concern other subject-specific matters and get their business hours. To do so, head to their official website and navigate the Contact page. Proceed forward by clicking on the department you wish to contact. Once you click on it, you will get the specific LendingClub business hours and then talk with them via those phone numbers.

To contact the company via their app, you need to download the LendingClub app. Android users can download the app from the Google Play Store, whereas Apple users should head to the App Store to download the same. After that, search for the LendingClub app- download it, and install it on your smartphone. Login using your credentials and through the app. By actively using the app, it gets easy for you to check information regarding new rewards, deposits, and transactions. If you wish to contact the professionals at LendingClub USA, go to Account and contact the support team. The team will address all your doubts and queries as soon as they receive it.

PissedConsumer Club

Contact Information

Lending Club Website:

Lending Club Help Center:

Corporate Office Address:

LendingClub Corporation
595 Market Street, Suite 200
San Francisco, California 94105
United States

Other Info (opening hours):

Post Mail Address:

P.O. Box 884268

Los Angeles,

California 90088-4268


Courier Mail Address:

Wells Fargo Lock Box Services

Lockbox Services #0134268

3440 Flair Drive

El Monte,

California 91731


Hours:

Monday - Friday: 5:00am - 5:00pm

Saturday: 8:00am - 5:00pm


Other Location:

1700 West Park Drive,

Suite 310,

Westborough,

Massachusetts 01581


2701 N Thanksgiving Way, Suite 300

Lehi, UT 84043

More contact details

Fax:

+1-508-281-8505

How Customers Rate Lending Club Support?

3.9 / 5
Needs improvement

Based on 4.7K calls to Lending Club customer support through PissedConsumer.com and 8 survey responses.

Total Calls
4.7K
Avg Call Duration
04:36
Issues Resolved
36%

Why Customers Call Lending Club?

Top Reasons of Customers Calls

  • Product/ Service 29%
  • Payments and Charges 23%
  • Request for Information 14%
  • Customer Inquiries & Issues 14%
  • Account 9%
  • Employment 5%
  • Return/ Replace 2%
  • Website/ Application 1%
  • Activation/ Cancellation 1%
  • Staff <1%
  • Shipping and Delivery <1%
  • Refund <1%
  • Cards <1%

Product/ Service

29%
  • "Loans"
  • "Get a loan"
  • "Loan concern"

Payments and Charges

23%
  • "Payment"
  • "Payment question"
  • "Make a payment"

Request for Information

14%
  • "Status Loan"
  • "Lack of response about personal loan"
  • "Checking on the status of alone"

Customer Inquiries & Issues

14%
  • "Debt"
  • "Consolidate debt"
  • "Possible scam"

Account

9%
  • "Balance"
  • "Verify online loan"
  • "Acct. Blocked"

Employment

5%
  • "Payoff Loan"
  • "Payoff"
  • "30 day payoff letter"

Return/ Replace

2%
  • "Change my payment date"
  • "Changepaymentdate"
  • "I wish to return half my loan and the other $15,000 I want use for my expanding business."

Website/ Application

1%
  • "Lon application"
  • "Application status"
  • "I think I messed up on the application I turned in"

Activation/ Cancellation

1%
  • "Cancel loan"
  • "Cancel auto pay"
  • "To cancel loan"

Staff

<1%
  • "Customer service"
  • "I'm beyond annoyed at the poor service"
  • "I'll tell you why I'm calling customer service someone in your workplace name Eric Roy me and took my identity what are you going to do about it"

Shipping and Delivery

<1%
  • "Have not received my loan"
  • "Where is my money"
  • "Where is my loan"

Refund

<1%
  • "Refund my money"
  • "Refund of over payment"
  • "Refund"

Cards

<1%
  • "Lost card"
  • "Card"
  • "Trying to get help paying off my credit cards"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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